• Meeting and Events Specialist

    Job Locations US-AZ-Tempe
    Job ID
    2018-1792
    Category
    Corporate
  • Mission

    Job description

    JOB OBJECTIVES – Sales professional responsible for handling prospective Meeting & Events clients from first inquiry whether directly from the client, through a Travel Agent or through other sources of lead generation. 

    FUNCTIONS:

    • The Meetings & Events Sales Specialist will share responsibility within the department for the generation of sales to achieve the department budgets.
    • Responsible to verify and qualify potential leads. Negotiate rates, function space and amenities with client.
    • Ability to effectively communicate and trouble shoot with meeting planners, corporate buyers, travel agents and direct clients to fulfill their individual travel and event needs.
    • Communicate efficiently, effectively and professionally to clients, Business Development Managers and resort teams to ensure timely response to perspective clients.
    • Generate incremental revenue by selling specialized packages and additional amenities in accordance with company standards.
    • Responsible to prepare and present formal quotes to the client within 24 hours unless special circumstances exist.
    • Follow-up on all quotes within department set guidelines to clarify any questions and makes attempt to close the sale.
    • Maintain and document all sales activities, notes, and account information in Salesforce.
    • Arrange group or buy out customer site inspections prior to contract, as well as tours and luncheons when the Business Development Manager is unavailable or when the need arises.

    Requirements

    QUALIFICATIONS

    • minimum of two years of hotel or resort experience working with groups
    • five years of group and incentive sales experience and working knowledge of Salesforce.
    • Strong verbal, reading comprehension and computer skills required.
    • Ability to maintain a professional, upbeat and service oriented attitude required.
    • Must be able to work any shift between 6AM and 7PM MST Monday through Friday and 630AM to 4:30PM MST Saturday/Sunday.

    EDUCATION and/or EXPERIENCE: 

    • High school diploma

     

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