• Revenue Manager- Group Sales Liasion

    Job Locations US-Miami
    Job ID
    2018-1770
    Category
    Corporate
  • Mission

    Revenue Manager - Group Sales Liaison

    The Revenue Manager - Group Sales Liaison ensure a seamless process of pricing & quoting as well the fluidity of sales for groups while optimizing and maximizing room revenue and respecting the global strategy set by the BU RMP.

    Your positon

    • Reports directly to Director of Revenue Management and Pricing

    Essential Duties and Responsibilities

    • Develop an efficient Meeting & Events price quoting process
      • 24 hour response time to all quote requests for NAM resorts
      • 48 hour response time for Izone
      • 72 hour response time for FRB
    • Ensure all RMP Group supporting tools are up to date and deliver accurate info (OSCAR, Group Grid… etc)
    • Provide guidance to the sales teams, on group pricing, room availabilities, space opportunities
    • Ensure outstanding customer service is delivered by respecting delays of pricing quoting process
    • Manage the booking validation process as well as all other e-mails sent to Group Admin. mailbox
    • Represents the RMP Department at Meeting & Events BV Drivers and PPV meetings
    • Assist the BU commercial countries at time of budget and forecast to ensure clear view of the business.
    • Study, recommend and build requests for promotional offers (sales analysis, definition of the scope of the offer, communication)
    • Educate the Meeting & Events teams for the key contribution countries about RMP rules and procedures on a regular basis
    • Perform other incidental and related duties as required and assigned

    Qualifications

    Knowledge

    • Strong understanding of rooms and C&E revenue management
    • Strong analytical, financial modelling, and critical reasoning skills
    • Clear understanding of the global objectives for Meeting & Events
    • Strong knowledge of volume price relationships

    Requirements

    Skills

    • Maximize occupancy in key periods by negotiating Meeting & Events to ensure capacity is realized.
    • Identify key resorts and periods to fill with Meeting & Events clientele and share with sales teams.
    • Excellent written and verbal communication skills required
    • Operate effectively as team player who is able to work across multiple functions and disciplines
    • Priority and time management
    • Pedagogy through on-going coaching and educated explanation beyond space and price decisions

    Abilities

    • Ability to work independently as required
    • Ability to influence and work collaboratively throughout the organization to achieve objectives
    • Ability to position yourself as Business Partner while demonstrating rigor and consistency
    • Ability to be proactive and propose solutions
    • Ability to analyze, synthesize and justify arguments

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