Front Desk Agent

US-CA-Los Angeles
Job ID
2016-1213
Category
Hotel Services

Mission

meet our GOs_KanaRECEPTION

 

  • Welcome guests with excellent customer service and according to Club Med procedures
  • Provide exceptional customer service to guests and answer any questions they may have about the facilities
  • Participate in sales of various services and offerings
  • Handle cash and guest room payment
  • Ensure work space is neat and clean
  • Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
  • Check in/out guests as they arrive and leave the property / room changes
  • Inform guests on daily activities happening at the resort
  • Manage switchboard, wake up calls, and mail
  • Ensure first aid kits are fully stocked
  • Handle currency exchange
  • Work with guests to deposit valuable objects when requested
  • Participate in resort life and activities

Requirements

  • 1-2 years’ experience in a Customer Service or Front Desk position
  • Fluent in English, any additional language is a plus (e.g. French, Spanish, etc.)
  • Excellent customer service skills and positive attitude
  • Desire to travel around the world and career growth is a plus
  • Must be available for interviews in Orlando on September 23rd

 

 The All-Inclusive Career

 Compensation package includes:

  • 6 months contract (renewable)
  • Round trip airfare covered
  • Room & board provided
  • Full access to all resort amenities
  • Competitive salary and healthcare package

 

Benefits

 What’s in it for you?

  • Chance to be part of a multicultural team from around the world
  • Opportunity to grow fast professionally as a manager
  • Opportunity to travel the world in exotic locations
  • Discover new skills and talents
  • Share a lifestyle with international guests

 

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