• Front Desk Agent

    Job Locations US-FL-Orlando
    Job ID
    2016-1115
    Category
    Hotel Services
  • Mission

    meet our GOs_KanaRECEPTION

     

    • Welcome guests with excellent customer service and according to Club Med procedures
    • Provide exceptional customer service to guests and answer any questions they may have about the facilities
    • Participate in sales of various services and offerings
    • Handle cash and guest room payment
    • Ensure work space is neat and clean
    • Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
    • Check in/out guests as they arrive and leave the property / room changes
    • Inform guests on daily activities happening at the resort
    • Manage switchboard, wake up calls, and mail
    • Ensure first aid kits are fully stocked
    • Handle currency exchange
    • Work with guests to deposit valuable objects when requested
    • Participate in resort life and activities

    Requirements

    • 1-2 years’ experience in a Customer Service or Front Desk position
    • Fluent in English, any additional language is a plus (e.g. French, Spanish, etc.)
    • Excellent customer service skills and positive attitude
    • Desire to travel around the world and career growth is a plus
    • Must be available for interviews in Orlando on September 23rd

     

     The All-Inclusive Career

     Compensation package includes:

    • 6 months contract (renewable)
    • Round trip airfare covered
    • Room & board provided
    • Full access to all resort amenities
    • Competitive salary and healthcare package

     

    Benefits

     What’s in it for you?

    • Chance to be part of a multicultural team from around the world
    • Opportunity to grow fast professionally as a manager
    • Opportunity to travel the world in exotic locations
    • Discover new skills and talents
    • Share a lifestyle with international guests

     

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