Rooms Division Manager

Summer Resorts : Caribbean (including Florida)
Job ID
2016-1099
Category
Hotel Services

Mission

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  • Ensure proper service delivery and assess employees for training needs
  • Establish good working relationships with the team
  • Benchmark and competitor monitoring
  • Come up with new services and offerings for upscale services
  • Oversee front desk, housekeeping, and laundry departments
  • Organize meetings with Front Desk Manager, Housekeeping Manager and Laundry Manager to prepare for expected occupancy and updates
  • Identify key employees and connect with HR team for employee development and career progression
  • Come up with action plan for development of local sales and media marketing
  • Develop customization of services within the resort
  • Work closely with Finance Manager for budgeting and ensure profitability
  • Organize performance reviews and ensure managers are in compliance with company standards and in turn asses their employees
  • Assist in preparation of revenue and occupancy forecasting
  • Respond to guest requests, problems, complaints and/or accidents prior and throughout their stay
  • Assist in hiring decisions and organizing training programs
  • Assist in maximizing room revenue and occupancy by reviewing status on a daily basis. Analyze rate variance, monitor credit report and observe daily house count

Requirements

  • 5+ years’ experience in a hotel/resort or related field
  • Degree in hospitality management and/or tourism preferred
  • Strong communication and customer service skills
  • Effective in handling guest and employee problems by anticipating and preventing issues
  • Ability to multitask and prioritize departmental functions to meet deadlines
  • Other spoken languages a plus

 

 The All-Inclusive Career

 Compensation package includes:

  • 6 months contract (renewable)
  • Round trip airfare covered
  • Room & board provided
  • Full access to all resort amenities
  • Competitive salary and healthcare package

 

Benefits

 What’s in it for you?

  • Chance to be part of a multicultural team from around the world
  • Opportunity to grow fast professionally as a manager
  • Opportunity to travel the world in exotic locations
  • Discover new skills and talents
  • Share a lifestyle with international guests.

 

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