• Rooms Division Manager

    Job Locations Summer Resorts : Caribbean (including Florida)
    Job ID
    2016-1099
    Category
    Hotel Services
  • Mission

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    • Ensure proper service delivery and assess employees for training needs
    • Establish good working relationships with the team
    • Benchmark and competitor monitoring
    • Come up with new services and offerings for upscale services
    • Oversee front desk, housekeeping, and laundry departments
    • Organize meetings with Front Desk Manager, Housekeeping Manager and Laundry Manager to prepare for expected occupancy and updates
    • Identify key employees and connect with HR team for employee development and career progression
    • Come up with action plan for development of local sales and media marketing
    • Develop customization of services within the resort
    • Work closely with Finance Manager for budgeting and ensure profitability
    • Organize performance reviews and ensure managers are in compliance with company standards and in turn asses their employees
    • Assist in preparation of revenue and occupancy forecasting
    • Respond to guest requests, problems, complaints and/or accidents prior and throughout their stay
    • Assist in hiring decisions and organizing training programs
    • Assist in maximizing room revenue and occupancy by reviewing status on a daily basis. Analyze rate variance, monitor credit report and observe daily house count

    Requirements

    • 5+ years’ experience in a hotel/resort or related field
    • Degree in hospitality management and/or tourism preferred
    • Strong communication and customer service skills
    • Effective in handling guest and employee problems by anticipating and preventing issues
    • Ability to multitask and prioritize departmental functions to meet deadlines
    • Other spoken languages a plus

     

     The All-Inclusive Career

     Compensation package includes:

    • 6 months contract (renewable)
    • Round trip airfare covered
    • Room & board provided
    • Full access to all resort amenities
    • Competitive salary and healthcare package

     

    Benefits

     What’s in it for you?

    • Chance to be part of a multicultural team from around the world
    • Opportunity to grow fast professionally as a manager
    • Opportunity to travel the world in exotic locations
    • Discover new skills and talents
    • Share a lifestyle with international guests.

     

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