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Front Desk Manager

Front Desk Manager

Job ID 
2016-1095
Job Locations 
Summer Resorts : Caribbean (including Florida)
Category 
Hotel Services

More information about this job

Mission

  • Coordinate daily guest arrivals and departures program managed by senior desk agent and transportation service
  • Manage front desk team in ensuring proper customer service, check in/out, sales, information according to daily activities
  • Delegate tasks to front desk team and oversee key moments and quality of various services
  • Handle any guest issues that are elevated to management
  • Participate in department heads meetings
  • Organize and participate in team trainings and constantly remind company standards
  • Plan hourly schedules based on occupancy and anticipated check ins/outs
  • Produce reports for senior management and General Manager

Requirements

  • 2+ years’ in an Assistant Manager or Manager position at a hotel or resort Front Desk
  • Degree in hospitality management a plus
  • Excellent customer service and communication skills
  • Ability to create memorable experiences for guests
  • Other spoken languages a plus

 

The All-Inclusive Career

 Compensation package includes:

  • 6 months contract (renewable)
  • Round trip airfare covered
  • Room & board provided
  • Full access to all resort amenities
  • Competitive salary and healthcare package

 

Benefits

 What’s in it for you?

  • Chance to be part of a multicultural team from around the world
  • Opportunity to grow fast professionally as a manager
  • Opportunity to travel the world in exotic locations
  • Discover new skills and talents
  • Share a lifestyle with international guests.