• Front Desk Manager

    Job Locations Summer Resorts : Caribbean (including Florida)
    Job ID
    2016-1095
    Category
    Hotel Services
  • Mission

    • Coordinate daily guest arrivals and departures program managed by senior desk agent and transportation service
    • Manage front desk team in ensuring proper customer service, check in/out, sales, information according to daily activities
    • Delegate tasks to front desk team and oversee key moments and quality of various services
    • Handle any guest issues that are elevated to management
    • Participate in department heads meetings
    • Organize and participate in team trainings and constantly remind company standards
    • Plan hourly schedules based on occupancy and anticipated check ins/outs
    • Produce reports for senior management and General Manager

    Requirements

    • 2+ years’ in an Assistant Manager or Manager position at a hotel or resort Front Desk
    • Degree in hospitality management a plus
    • Excellent customer service and communication skills
    • Ability to create memorable experiences for guests
    • Other spoken languages a plus

     

    The All-Inclusive Career

     Compensation package includes:

    • 6 months contract (renewable)
    • Round trip airfare covered
    • Room & board provided
    • Full access to all resort amenities
    • Competitive salary and healthcare package

     

    Benefits

     What’s in it for you?

    • Chance to be part of a multicultural team from around the world
    • Opportunity to grow fast professionally as a manager
    • Opportunity to travel the world in exotic locations
    • Discover new skills and talents
    • Share a lifestyle with international guests.

     

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