• Guest Relations Agent

    Job Locations Summer Resorts : Caribbean (including Florida)
    Job ID
    2016-1077
    Category
    Hotel Services
  • Mission

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    • Meet and greet guests upon arrival in the resort
    • Escort guests to their rooms and ensure that they meet Club Med’s standards
    • Facilitate clients' stay and collaborate to ensure they have the best experience
    • Act as brand ambassador in the resort
    • Anticipate customer requests and respond proactively
    • Ensure that every remarks are managed by the right services of the resort
    • Assist clients in booking excursions, à la carte restaurants and other activities
    • Inform customers about internal and external services and events

    Requirements

     

    • Minimum of 2 years experience in customer service
    • Strong analytical and problem-solving skills
    • Very good interpersonal and communication skills
    • Bilingualism (English and French mandatory)
    • Experience in hospitality is an asset
    • Practice of several foreign languages ​​is desired

     

     

    The All-Inclusive Career

     Compensation package includes:

    • 6 months contract (renewable)
    • Round trip airfare covered
    • Room & board provided
    • Full access to all resort amenities
    • Competitive salary and healthcare package

     

    Benefits

     What’s in it for you?

    • Chance to be part of a multicultural team from around the world
    • Opportunity to grow fast professionally as a manager
    • Opportunity to travel the world in exotic locations
    • Discover new skills and talents
    • Share a lifestyle with international guests.

     

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